Terms of Use & Service Agreement

1. ACCEPTANCE AND AUTHORITY
The service is intended for lawful workplace safety, communication, incident handling, and related administrative use. A workspace creator represents that they are legally able and authorized to accept these terms for the organization. Non-waivable local rights continue to apply.

2. ACCOUNTS AND ADMINISTRATION
Customers must provide accurate workspace information, assign roles on a least-privilege basis, remove access promptly when it is no longer required, and protect passwords, email accounts, devices, and one-time codes. Activity performed through an authorized account is treated as workspace activity unless promptly reported as compromised.

3. ASSISTIVE TOOL; NOT EMERGENCY SERVICES
EAlert365 is an assistive communication and workflow tool. It does not replace public emergency services, rescue capability, licensed medical or legal advice, physical safeguards, competent supervision, or an employer's independent duty-of-care obligations. Users must contact local emergency services directly when life or health is at immediate risk.

4. CUSTOMER DATA AND CONFIGURATION
Customers remain responsible for the lawfulness, accuracy, notices, permissions, retention instructions, escalation contacts, and workflow settings they supply. Treea LLC processes customer data to provide, secure, support, and improve the contracted service, subject to the Privacy and Data Protection policies and any signed data-processing terms.

5. SUBSCRIPTIONS
Paid plans renew every 28 days at the price disclosed at checkout until cancelled. Paid features activate after payment confirmation. Plan capacity, cancellation, failed-payment handling, and refund limits are described in the Payment, Renewal & Refund Policy. Nothing in these terms removes a cancellation, refund, or consumer right that cannot lawfully be waived.

6. ACCEPTABLE USE AND SUSPENSION
Use must comply with the Acceptable Use Policy. Treea LLC may proportionately restrict or suspend access to contain a security incident, prevent unlawful or harmful use, address material breach or non-payment, or protect users and the service. Where practicable, the affected administrator will receive the reason and a route to resolution.

7. SERVICE CHANGES AND AVAILABILITY
Features may change to improve safety, security, reliability, or compliance. Material changes that reduce contracted functionality or alter legal terms will be communicated as required by the governing agreement and applicable law. External networks, devices, carriers, inbox providers, and operating systems can delay or prevent delivery.

8. WARRANTIES AND LIABILITY
The service is provided subject to the warranties in any signed agreement and rights that cannot be excluded by law. To the maximum extent permitted by law, Treea LLC is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Unless a signed agreement states otherwise or non-waivable law applies, aggregate liability for the affected service is limited to amounts paid for it during the 12 months before the event.

9. DISPUTES AND CONTACT
Before formal proceedings, the parties should provide written notice and attempt good-faith resolution. The governing law, forum, or dispute process is the one stated in the applicable signed agreement or otherwise determined by applicable law; these terms do not impose a blanket arbitration clause where none was agreed. Notices may be submitted through the support channel.